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Terms of Use


REGULATIONS

Regulations of the MANARI online store

Specifying rules of concluding sales contracts through the store, containing the most important information about the Seller, the store and Consumer's rights.

TABLE OF CONTENTS

§ 1 Definitions

§ 2 Contact with the Seller

§ 3 Technical requirements

§ 4 Shopping in the store

§ 5 Payments

§ 6 Execution of the order

§ 7 The right to withdraw from the contract

§ 8 Exceptions to the right to withdraw from the contract

§ 9 Complaints

§ 10 Personal data

§ 11 Reservations

Annex No. 1: Sample withdrawal form

§ 1 DEFINITIONS

Working days - days from Monday to Friday, excluding public holidays.

Account - a free store function regulated by separate regulations (service provided electronically), thanks to which the Buyer can set up his individual Account in the Store.

Consumer - Consumer within the meaning of the Civil Code.

Buyers - every entity Buyers in the Store.

Regulations - these regulations.

Shop - MANARI online store run by the Seller at https://manari.pl, https://manari.eu,

Seller - Marianna Berndt, an entrepreneur running a business under the name Manari Mariannna Berndt, entered into the Central Register and Information on Economic Activity conducted by the minister responsible for economy and keeping the Central Register and Information on Economic Activity, NIP 9512049899, ​​REGON number 146003301, in Warsaw, Poland , ul. Dereniowa 9/49, 02-776.

§ 2 CONTACT WITH THE SELLER

Postal address: ul. Dereniowa 9/49, 02-776, Warsaw, Poland

E-mail address: info@manari.eu

Phone: +48 503995980

§ 3 TECHNICAL REQUIREMENTS

For the proper functioning of the Store you need:

· A device with Internet access
· Internet browser that supports JavaScript and cookies.

To place an order in the store, in addition to the requirements set out in paragraph 1, an active e-mail account is required.

§ 4 PURCHASES IN THE STORE

The prices of goods visible in the Store are total prices for the goods, including VAT.

The Seller points out that the total price of the order consists of the price indicated in the Store: the price for the goods and, if applicable, the costs of delivery of the goods.

The product selected for purchase should be added to the basket in the Store.

Then, the Buyer selects from the available in the Store: the method of delivery of the goods and the payment method for the order, and also provides the data necessary to complete the order.

The order is placed when the content is confirmed and the Buyer accepts the Regulations.

Placing an order is the same as concluding a sales contract between the Buyer and the Seller.

The Seller shall provide the Consumer with confirmation of the conclusion of the sales contract on a durable medium at the latest at the time of delivery of the goods.

The Buyer may register in the Store, i.e. set up an Account in it or make purchases without registration by providing its data with every possible order.

§ 5 PAYMENTS

For the order placed you can pay, depending on the choice of the buyer:

Through the payment platform:

Payments are serviced by PayLane sp. z o.o. which is located in Poland, Gdańsk at ul. Norwida 4, zip code: 80-280, KRS: 0000227278.

Available payment methods:

Credit cards:


* Visa

* Electron Visa

* MasterCard

* MasterCard Electronic

* Maestro

*JBL

*Diner's Club

*Discover

and

* Sofortbanking

* Polskie Przelewy

*Apple Pay

and

 

- PayPal.com, a website maintained by PayPal Polska Sp. z o.o. with headquarters in Warsaw, Poland, at ul. Emilii Plater 53, 00-113 Warsaw, KRS 0000289372, NIP: 5252406419, REGON 141108225, at the address: http://paypal.com


If the Buyer selects payment in advance, the order must be paid within 3 Business Days of placing the order.

The Seller informs that in the case of some payment methods, due to their specificity, the payment of the order by this method is possible only directly after placing the order.

By making purchases at the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.

§ 6 ORDER COMPLETION

The seller is obliged to deliver goods without defects.

The term of the contract is indicated in the store on each product,

- the item is available immediately, within 2 business days,

- custom made products are shipped within 2-3 weeks.

In a situation that the Buyer chose payment in advance for the order, the Seller will proceed with the order after paying for it.

In a situation where, as part of a single order, the Buyer purchased goods with different delivery dates, the order will be processed within the deadline for the goods with the longest term.

In a situation where, as part of a single order, the Buyer purchased goods with different delivery dates, the order will be processed within the deadline for the goods with the longest term.

Countries in the territory of which the delivery is carried out:

· Poland
· United Kingdom
· Netherlands
· Germany
· Sweden
· Australia
· United States
· Norway
· Sweden
· Finland
· Belgium
· France
· Spain
· Italy
· Canada
· Japan

and others

Goods purchased in the Store are delivered depending on which delivery method the Buyer chose:

Via DHL courier company

§ 7 RIGHT OF WITHDRAWAL FROM THE AGREEMENT

The consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.

The deadline to withdraw from the contract expires after 14 days from:

In which the consumer came into possession of the goods or in which a third party other than the carrier and indicated by the consumer came into possession of the goods.

In which the consumer came into possession of the last item or in which a third party, other than the carrier and indicated by the Consumer, came into possession of the last of the things in the case of an agreement requiring the transfer of ownership of many things that are delivered separately.

In order for the Consumer to exercise his right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, of his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by mail or information sent by email).

The consumer may use the model withdrawal form at the end of the Regulations, but it is not mandatory.

To keep the deadline for withdrawal from the contract, it is enough for the consumer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.

EFFECTS OF WITHDRAWAL FROM THE AGREEMENT

In the event of withdrawal from the contract, the Seller shall return to the Consumer all payments received from him, including delivery costs (except for additional costs resulting from the method chosen by the Consumer other than the cheapest method of delivery offered by the Seller), immediately, and in any case not later than 14 days from the date on which the Seller was informed about the Consumer's decision on exercising the right to withdraw from the contract.

The reimbursement will be made by the Seller using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in each case the Consumer will not incur any fees in connection with this reimbursement.

The seller may withhold reimbursement until receipt of the goods or until proof of his return is provided to him, whichever occurs first.

The seller asks you to return the goods to the following address: ul. Dereniowa 9/49, 02-776 Warsaw, Poland immediately, and in any case not later than 14 days from the date on which the Consumer informed the Seller about the withdrawal from the sales contract. The deadline is met if the consumer sends back the goods before the expiry of the 14-day period.

The consumer bears the direct costs of returning the goods.

The consumer is liable only for the reduction of the value of the goods resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the goods.

If, due to its nature, the goods can not be sent back in regular mode by post, the consumer will also have to bear the direct cost of returning the goods. The Consumer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.

§ 8 EXCEPTIONS FROM THE RIGHT TO WITHDRAW FROM THE AGREEMENT

The right to withdraw from a distance contract is not entitled to the Consumer in relation to the contract:

· In which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs.
· In which the object of the service is an item subject to rapid deterioration or having a short shelf-life.
· In which the object of the service is an item delivered in a sealed package, which after opening the packaging can not be returned due to health protection or hygiene reasons, if the packaging was opened after delivery.
· In which the object of the service are things that after delivery, due to their nature, are inseparably connected with other things.
· In which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the packaging has been opened after delivery.
· Delivering journals, periodicals or magazines, with the exception of a subscription agreement.
· In which the price or remuneration depends on fluctuations in the financial market, over which the entrepreneur has no control, and which may occur before the end of em the deadline to withdraw from the contract.
· Delivering digital content that is not stored on a tangible medium if the fulfillment of the service started with the Consumer's explicit consent before the deadline for withdrawal from the contract and after informing the entrepreneur about the loss of the right to withdraw from the contract.
· The right to withdraw from a distance contract is not available to an entity other than the Consumer.

§ 9 COMPLAINTS

In the event of a defect in the goods, the Buyer has the opportunity to advertise the defective goods on the basis of the warranty or guarantee provided in the Civil Code, if the guarantee has been granted.

Using the warranty, the Buyer may, on the terms and in the deadlines specified in the Civil Code:

· Submit a price reduction statement
· With a significant defect - submit a statement of withdrawal from the contract
· Demand for replacement of things to be free from defects
· Request removal of the defect

The Seller asks you to submit a complaint based on the warranty to the postal address or electronic address indicated in § 2 of the Regulations.

If it turns out that in order to resolve the complaint, it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver this goods, in the case of the Consumer at the Seller's cost, to the address of ul. Dereniowa 9/49, 02-776 Warsaw, Poland.

If the product has been granted an additional warranty, information about it, as well as its terms, is available in the product description in the store.

Complaints regarding the operation of the Store should be directed to the e-mail address indicated in § 2 of the Regulations.

Consideration of the complaint by the Seller will take place within 14 days.

EXTRAORDINARY METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS

In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others with:

Mediation conducted by the competent regional inspectorate of the Trade Inspection, to which you should apply for mediation. As a rule, the proceedings are free. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.

Assistance of the competent and permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration before arbitral tribunal should be submitted. As a rule, the proceedings are free. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.

Free help from the municipal or poviat Consumer Ombudsman.

ODR online platform available at: http://ec.europa.eu/consumers/odr/.

§ 10 PERSONAL DATA

The administrator of personal data provided by the Buyer when using the Store is the Seller.

The Buyer's personal data are processed on the basis of a contract and for its implementation, in accordance with the principles set out in the General Regulation of the European Parliament and of the Council (EU) on data protection (RODO). Detailed information regarding data processing by the Seller is included in the privacy policy posted in the Store.

§ 11 DISCLAIMERS

The provision of unlawful content by the Buyer is prohibited.

Each order placed in the Store is a separate sales contract and requires separate acceptance of the regulations. The contract is concluded on time and in order to fulfill the order.

Contracts concluded on the basis of these Regulations shall be concluded in Polish.

In the event of a possible dispute with a non-Consumer Buyer, the competent court will be the court competent for the Seller's registered office.

None of the provisions of these Regulations exclude or limit the rights of the Consumer under the law.

Annex No. 1 to the Regulations

Below is a model withdrawal form from which the Consumer may or may not use:

MODEL FORM OF WITHDRAWING FROM THE AGREEMENT

(this form should be filled in and returned only if you wish to withdraw from the contract)

MANARI Marianna Berndt

ul.Dereniowa 9/49 02-776 Warsaw, Poland, e-mail: info@manari.eu

- I ................................................ ......................... I hereby inform about my withdrawal from the sales contract for the following:

.................................................. .................................................. .................................................. .................................................. ............................

.................................................. .................................................. .................................................. .................................................. ............................

.................................................. .................................................. .................................................. .................................................. ............................

- Date of receipt ... .................................................. .................................................. .................................................. ................................................

- Name and surname of the Consumer (s) .......................................... .................................................. .................................................. .......................

- Consumer's address (s) ............................................ .................................................. .................................................. ......................................

.................................................. .................................................. .................................................. .................................................. ............................

.................................................. ...........................................

Signature of the Consumer

(only if the form is sent in paper version)

Date ............................................

(*) Delete where inapplicable.

Account regulations

Account regulations in the MANARI store

TABLE OF CONTENTS

§ 1 Definitions

§ 2 Contact with the Seller

§ 3 Technical requirements

§ 4 Account

§ 5 Complaints

§ 6 Personal data

§ 7 Reservations

§ 1 DEFINITIONS

Account - the unpaid Store function (service) regulated in these regulations, thanks to which the Buyer can set up his individual Account in the Store.

Buyers - every entity Buyers in the Store.

Shop - MANARI online store run by the Seller at https://www.manari.eu and

Seller - Marianna Berndt, an entrepreneur running a business under the name Manari Mariannna Berndt, entered into the Central Register and Information on Economic Activity conducted by the minister responsible for economy and keeping the Central Register and Information on Economic Activity, NIP 9512049899, ​​REGON number 146003301, in Warsaw, Poland , ul. Dereniowa 9/49, 02-776.

§ 2 CONTACT WITH THE SELLER

Postal address: ul. Dereniowa 9/49, 02-776, Warsaw Poland

E-mail address: info@manari.eu

Phone: +48 503995980

§ 3 TECHNICAL REQUIREMENTS

For proper functioning and setting up an Account, you need:

· Active e-mail account
· A device with Internet access
· Internet browser that supports JavaScript and cookies

§ 4 ACCOUNT

Creating an Account is entirely voluntary and depends on the will of the Buyer.

The Account gives the Buyer additional possibilities, such as: viewing the order history submitted by the Buyer in the Store, checking the order status or editing the Buyer's data.

In order to create an Account, complete the appropriate form in the Store.

At the time of creating the Account, an agreement is concluded for an indefinite period between the Buyer and the Seller in the scope of keeping the Account on the terms specified in the Regulations.

The Buyer may cancel the Account at any time without incurring any costs.

In order to cancel your Account, you must send your resignation to the Seller at the following e-mail address: info@manari.eu, which will result in immediate deletion of the Account and termination of the Account maintenance contract.

§ 5 COMPLAINTS

Complaints regarding the functioning of the Account should be directed to the email address info@manari.eu.

Consideration of the complaint by the Seller will take place within 14 days.

EXTRAORDINARY METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS

If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others, with:

Mediation conducted by the competent regional inspectorate of the Trade Inspection, to which you should apply for mediation. As a rule, the proceedings are free. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.

Assistance of the competent and permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration before arbitral tribunal should be submitted. As a rule, the proceedings are free. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.

ODR online platform available at: http://ec.europa.eu/consumers/odr/.

§ 6 PERSONAL DATA

The administrator of personal data provided by the Buyer when using the Store is the Seller.

The Buyer's personal data are processed on the basis of a contract and for its implementation, in accordance with the principles set out in the General Regulation of the European Parliament and of the Council (EU) on data protection (RODO). Detailed information regarding data processing by the Seller is included in the privacy policy posted in the Store.

§ 7 DISCLAIMERS

The provision of unlawful content by the Buyer is prohibited.

The account management contract is concluded in the English language.

In the event of important reasons referred to in paragraph 4, the Seller has the right to change these Account Regulations.

Important reasons referred to in paragraph 3 are:

· The need to adapt the Store to legal provisions applicable to the Store's activities
· Improving the security of the service provided
· Change in the functionality of the Account that requires modification of the Account regulations.

The Buyer will be informed of the planned change in the Account Regulations at least 7 days before the change is implemented by means of an e-mail sent to the address assigned to the Account.

If the Buyer does not accept the planned change, he should inform the Seller about it by sending a relevant message to the Seller's e-mail address info@manari.eu, which will result in the termination of the Account maintenance contract with the entry into force of the planned change or earlier if the Buyer makes such a request.

In a situation where the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to the termination of the contract in the future.

In the event of a possible dispute with the Buyer who is not a Consumer, the competent court will be the court competent for the Seller's registered office.

None of the provisions of these Regulations exclude or limit the rights of the Consumer under the law.